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Local Reviews
for Kernersville, NC

The Plumbing & Air Service Co. Rated 4.9 out of 5 stars based on 393 customer reviews

Map of Kernersville, NC

Quality service and professional people

Review of The Plumbing & Air Service Co.

They showed up on time and did an excellent job!

Map of Kernersville, NC

Great Service

Review of The Plumbing & Air Service Co.

Fast and efficient

Map of Kernersville, NC

Great service, fast response time!

Review of The Plumbing & Air Service Co.

Donnie arrived on time, located the issue, had it fixed immediately & was a pleasure to work with.

Map of Kernersville, NC

Plumbing & Air Service To The Resque

Review of The Plumbing & Air Service Co.

The guys at Plumbing & Air Service Co. were very professional & knowledgeable, They were considerate of our Covid-19 high-risk issue by wearing masks & gloves when inside the house. We had hoped it was a minor issue causing our 45 year old toilet to not retain water, but they determined it needed to be replaced - not surprising given its age & condition. They checked the vent stacks & cleaned them out, but that didn't cure the problem So they replaced the toilet, fixed a tub faucet issue, and cleaned everything up before they left. Problem solved the day after it began! I'm very pleased with the results. My only issue is that I would have preferred a choice in the new toilet, but now I know to question that before-hand. I will definitely call them the next time we have a plumbing issue.

Map of Kernersville, NC

Great Service!

Review of The Plumbing & Air Service Co.

More Reviews from Satisfied Customers!

"Hey Matt,

Just a note to tell you about my service on 4/23. Late Saturday afternoon, I noticed a gurgling noice and water draining from my air conditioning unit inside my condo. I knew it wasn't normal so I went online to find someone to come look at it. I accessed your website, called the emergency number and within minutes, Jason called me back. He sent a plumber, Mike, to look at my unit. He cleaned the drains, but that did not resolve the issue. Immediately he was on the phone to tell someone that the coils were freezing and told me that an HVAC guy was coming to look at my problem. 45 minutes later he, Steve, arrived. Within minutes it was fixed.

I needed freon in my air conditioning unit. I was very impressed with the professionalism of your employees. The first thing Steve said to me was "I apologize for not having my uniform on". He was very respectful of my property, taking his shoes off because he didn't have his booties! When he had finished with the job, he sat down with me at my kitchen table to explain the bill and the services he had performed. He even took the time to make sure I had the air conditioning filter in correctly.

It was a very positive experience for me, and I just wanted you to know. You have a very professional staff that you should be very proud. I will recommend your company to the residents of my community and I will call your company for any future needs.

Thank you, it was a pleasure doing business with the people of your company!"
- Joyce K.

"In addition to cleaning two hopelessly clogged drains, the Plumbing Service Company literally saved my house from burning to the ground. During a routine check of my hot water heater, the technician found a wire that was shorting out and had already burned through some insulation. Given a couple more months, it's likely that the short would have caused a fire. I always recommend the Plumbing Service Company to my friends and family."
- John M.

"I had the pleasure of working with Matt Hord with The Plumbing Service Company while selling a home to a very important client. Matt is extremely professional, timely, and competent. I can see why his Company is so successful. I would not hesitate to recommend Matt to my clients, family, and friends in the future."
- Jamie Harrelson, Prudential Carolinas Realty

"I highly recommend The Plumbing Service Company. They responded quickly to my distress call, showed up on time, and quickly fixed the problem. I will definitely use them again!"
- Donna Stanley

"Matt Hord is an excellent plumber. He has been in the business for many years and is very knowledgeable. Matt has performed a number of plumbing service calls at my home and at the homes of my friends and family. Matt is fair in his pricing, he fixes the problems and respects your property. I gladly recommend Matt Hord and The Plumbing Service Company."
- Tom Henderson

"I have been a homeowner for a lot of years, but my recent maintenance experience resulted in such a pleasant occurrence that I feel impelled to share. My heating and air conditioning unit had to be replaced, as well as my well pump required major up-grading. I contacted "The Plumbing Service Company" for a proposal for correction of my problem. As a result, these people not only quoted a desirable price, but arranged for an appropriate schedule to complete the two separate projects. The work was completed by the very most capable work force, using quality materials and with a minimum of inconvenience to my household! We are most happy to have dealt with "The Plumbing Service Company".
- John Murphy (High Point)

"I wanted to tell you that I used your service last week. I needed a plumber at short notice and I was really impressed with the work and the customer service, so much so that I will be calling today to book another service from you."
- Julie Crayne