
Heat Pump Repair & Installation in Winston-Salem
Reliable Heat Pump Services You Can Count On
The heat pump is a crucial component of your home’s heating and cooling system, effectively helping regulate indoor air temperature. Given its importance, issues should be resolved promptly. At The Plumbing & Air Service Co., we are readily available to provide dependable heat pump repair and installation for both homes and businesses in Winston-Salem, NC.
Our team deeply understands the local climate and specific homeowner needs in the Winston-Salem area. Winters can be chilly, and summers are often hot and humid. A well-functioning heat pump is essential for maintaining year-round comfort. We offer tailored solutions that consider environmental factors and individual home specifications, ensuring efficient system operation throughout the year. Whether it’s a unit upgrade, installation, or urgent repairs, trust us to maintain your ideal indoor environment.
Need heat pump repair or installation in Winston-Salem? Call The Plumbing & Air Service Co. at (336) 502-8540 or send us a message online today.
How Do Heat Pump Systems Work?
Heat pumps are a highly efficient option for year-round climate control. Unlike traditional systems that generate heat, heat pumps transfer it—bringing cool air in during summer and warm air in during winter. This process not only saves energy but also provides improved humidity control for healthier indoor air.
For Winston-Salem homeowners, this means greater energy efficiency, reduced utility bills, and fewer maintenance requirements compared to separate AC and heating units.
Signs Your Heat Pump Needs Repair
Recognizing early warning signs can save you from major repairs or complete system failure. If you notice any of the following, it's time to schedule service:
- Inconsistent temperatures between rooms
- Unusual noises, such as grinding or rattling
- Unexplained rise in energy bills
- Frequent cycling on and off
- Ice buildup on the outdoor unit
- Poor airflow or musty odors
Ignoring these issues could result in system failure or indoor air quality problems. Our technicians are trained to diagnose and fix all makes and models, restoring your system to peak performance quickly.
Benefits of Heat Pump Maintenance in Winston-Salem
Regular maintenance is the key to system longevity and peak performance, especially in a climate with hot summers and chilly winters. Routine tune-ups allow us to spot minor issues before they become expensive repairs.
Benefits of maintenance include:
- Lower monthly energy bills
- Reduced risk of breakdowns
- Improved air quality
- Extended system lifespan
- Enhanced seasonal performance
Choose a service contract from The Plumbing & Air Service Co. to simplify scheduling and reduce long-term costs.
Choosing the Right Heat Pump in Winston-Salem
Selecting a heat pump that suits your home involves more than just brand comparison. We'll guide you through considerations like:
- Proper sizing to ensure efficient operation
- SEER and HSPF ratings for energy savings
- Zoning needs for room-by-room comfort
- Smart thermostats and integrations
- Compliance with local codes and environmental regulations
Our goal is to equip you with a heat pump that balances performance, affordability, and efficiency for years to come.

Hear From Your Neighbors
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The installation included some retrofitting to the plumbing underneath the sink as well. I feel that I was given a fair price for the work delivered and quality of service.
Robert M. -
They arrived early (I didn't mind that at all!), and worked hard throughout the day to get my house operational again.
Suzi H. -
I was also able to work while they installed my system. They locked my house up and left it as it was when they arrived. I definitely recommend this company.
Amanda B. -
Our A/C is working great now and no longer leaking through the ceiling and we couldn't be happier.
Candice C. -
He gave me all of my options, explained them to me patiently and then he fix my faucet. He was also a pleasant person to talk to and made me feel comfortable knowing that he would do a good job.
Angela H. -
The work was completed in a very timely manner and they cleaned up when finished. Second time I have used this company and highly recommend.
Kyle P. -
Patrick and Tanner with the installation crew did a very good job in a timely fashion. Very pleased with the people and the repair.
Diamond D. -
They wore booties on their feet and masks and were very respectful of our home. Our home was built in 1949. Some of the plumbing in the house is a lot newer but they worked on some older plumbing replacing a cold water faucet stem and were able to do so wi
Cindy B.

More Reasons to Work With Us
- OUR 100% SATISFACTION GUARANTEE: That’s right, all of our work comes with a promise that it will be completed properly and to your satisfaction.
- FAIR AND HONEST PRICING: Our technicians provide accurate and firm quotes on all services, eliminating concerns about hidden costs or unanticipated fees.
- EXPERTS FROM YOUR COMMUNITY: As a locally owned family company, we highly value delivering the best results to our friends and neighbors.
- ALWAYS AVAILABLE TO HELP YOU: Depend on us for 24/7 service, available any time of day or night.
- SERVICE CONTRACTS GIVE YOU PEACE OF MIND: Never worry about maintaining your heat pump again by choosing a service agreement from The Plumbing & Air Service Co..
- TRUSTED TRIAD AREA SPECIALISTS: We offer outstanding heat pump repair and installation services to homes and businesses across Winston-Salem, Greensboro, Walkertown, Clemmons, and the entire Triad Area.
When you choose us, you're selecting a company that values transparency, quality, and community. We've grown alongside the Winston-Salem region, understanding its unique requirements and incorporating local values into our operations.
Our technicians do more than just address immediate issues—they provide solutions that endure, ensuring efficiency and peace of mind through every season. Partner with us, and experience a service that’s rooted in trust and excellence.
Expert heat pump installation and repair in Winston-Salem, NC is just a phone call away. Dial (336) 502-8540 and keep your rooms comfortable with our professional, cost-effective service.
Commonly Asked Questions
How long does a typical heat pump last with proper maintenance?
With regular servicing and proper care, a heat pump can typically last between 10 to 15 years. Scheduling annual inspections helps detect wear and tear early, extending your system’s lifespan.
Can heat pumps work efficiently during extreme cold in Winston-Salem?
Yes, modern heat pumps are designed to operate efficiently even in cold temperatures common in Winston-Salem. Some models include advanced technology like variable-speed compressors and auxiliary heating to maintain comfort.
What are the energy savings compared to traditional HVAC systems?
Heat pumps can reduce energy consumption by up to 30-40% compared to conventional heating and cooling systems because they transfer heat rather than generate it, resulting in lower utility bills.
How noisy are heat pump systems during operation?
Most heat pumps operate quietly, with sound levels similar to a normal conversation. Newer models include noise-reduction features to ensure minimal disruption to your home environment.
Is professional installation necessary for heat pumps?
Yes, professional installation is crucial to ensure optimal system performance, efficiency, and longevity. Certified technicians properly size, place, and configure the unit according to your home’s specifications.
What maintenance tasks can homeowners perform themselves?
Homeowners can regularly check and replace air filters, clear debris around outdoor units, and keep vents unobstructed. However, comprehensive inspections and servicing should be handled by qualified professionals.