Commercial Air Conditioning in Winston-Salem
Repair, Maintenance & Installation for Forsyth County Businesses
When a commercial AC system fails in the middle of a Winston-Salem summer, it’s not just a comfort issue. Employee productivity drops, customers notice, and depending on your operation, you may have legal obligations to maintain safe working conditions. We provide commercial air conditioning repair, maintenance, and installation for businesses across Winston-Salem and throughout Forsyth and Guilford counties. Licensed and insured in North Carolina, we’ve been serving commercial properties since 2000, and our technicians are background-checked and trained to work on every major brand and system type.
That track record shows in our reviews: a 4.9-star rating across more than 3,600 customers.
If your commercial cooling system is struggling or has gone down entirely, call us now at (336) 502-8540. We’re available 24 hours a day, 7 days a week, with no extra charge for after-hours or weekend service.
What Sets Our Commercial AC Service Apart
We’re a multi-trade contractor, which means we handle HVAC, plumbing, and electrical under one company. For property managers and business owners, that reduces the number of vendors you’re coordinating when a cooling problem involves a condensate drain backup, an electrical fault, or any combination of systems.
Beyond trade coverage, our approach to commercial service is built around a few commitments:
- No after-hours fees: Emergency availability 24 hours a day, 7 days a week at the same rate, day or night, weekday or weekend
- Upfront pricing: You receive the full cost before any work begins, with no hidden add-ons
- 100% satisfaction guarantee: Every job is backed by our satisfaction guarantee
- Financing options: Available for major repairs or system replacements, so cost doesn’t force a delay on a decision that affects your operation
Planned Maintenance Through the Home Comfort Club
Reactive service calls are costly, especially during peak cooling season when demand is high and lead times stretch. Our Home Comfort Club is a maintenance membership that keeps systems running on a schedule. It includes two HVAC maintenances per year, priority scheduling, 20% off all repair services, and no service call or after-hours fees, plus plumbing and electrical inspections.
Membership is priced at $199 per year or $16 per month, with a stated value of approximately $615. If you manage a commercial property, ask us whether your account qualifies for membership benefits when you call.
Questions Commercial Clients Ask Before Hiring
Do You Service All Makes and Models?
Yes. We work on all major brands and commercial AC system types, including rooftop units (RTUs), split systems, ductless mini-splits, and packaged units found in offices, retail spaces, restaurants, and schools.
When Should a Commercial System Be Replaced Rather Than Repaired?
The decision usually comes down to age, repair history, and refrigerant compatibility. Systems more than 15 to 20 years old, units requiring refrigerants being phased out under current EPA regulations, and systems with repair costs approaching replacement value are strong replacement candidates. We walk you through the numbers before recommending either path.
Do You Offer Maintenance Agreements?
Our Home Comfort Club includes two HVAC maintenances per year along with priority scheduling and repair discounts. Contact us to discuss how membership applies to your commercial account.
Hear From Your Neighbors
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"Good Work and Good Customer Service!"
He gave me all of my options, explained them to me patiently and then he fix my faucet. He was also a pleasant person to talk to and made me feel comfortable knowing that he would do a good job.
Angela H. -
"Professionalism, Friendliness, Punctuality, Affordability"
The house is comfortable for my guests and me. The unit is quiet. Could not have selected a better company for my needs. Thank you!
Janet B. -
"We are continuously satisfied!"
He was professional, knowledgeable and made sure were comfortable with the fix. Excellent service from call to finish.
Beth B. -
"I would highly recommend using The Plumbing & Air Service Co. based on my experience today."
The installation included some retrofitting to the plumbing underneath the sink as well. I feel that I was given a fair price for the work delivered and quality of service.
Robert M. -
"They are your True Blue Crew!!!"
They handle your property like it's theirs. I call them for all my needs and have been satisfied with every service.
Brady S. -
"On time and very professional and knowledgeable!"
The work was completed in a very timely manner and they cleaned up when finished. Second time I have used this company and highly recommend.
Kyle P. -
"Very Kind and Professional"
They helped address our problem around our schedule, kept us in the loop during the entire process, and helped address possible solutions moving forward.
Meredith B. -
"Very pleased with the people and the repair."
Patrick and Tanner with the installation crew did a very good job in a timely fashion. Very pleased with the people and the repair.
Diamond D.
Common Commercial AC Problems in Winston-Salem
Winston-Salem’s humid summers push commercial systems harder than in drier climates. Extended run times accelerate wear on fan motors, capacitors, and belts, and the sealed system works continuously against high ambient heat and moisture. The failure points we see most often in local commercial properties include:
- Refrigerant leaks: A breach in the sealed system reduces cooling capacity and indicates a problem that won’t resolve on its own
- Compressor faults: Often the costliest repair, and frequently avoidable with preventive maintenance
- Thermostat and controls malfunctions: Cause uneven temperatures across zones, which are often misdiagnosed as a capacity problem
- Clogged condensate drains: Can result in water damage and mold in commercial ceilings if not caught early
- Dirty or failing coils: Reduce efficiency and force the system to run longer to hit set temperatures
Uneven cooling across a commercial space isn’t always a sign of total system failure. It can point to ductwork imbalances, zone control issues, or an undersized system for the building’s current occupancy load. We diagnose the actual cause before recommending a fix.
Preventive Maintenance for Forsyth County Commercial Properties
Scheduled maintenance reduces the likelihood of breakdowns during the months when repair demand is highest and technician availability is tightest. A maintenance visit typically covers coil cleaning, refrigerant level checks, electrical connection inspection, thermostat calibration, condensate drain clearing, and filter replacement. It’s the work that keeps small issues from becoming peak-season emergencies.
North Carolina employers are also subject to federal workplace safety obligations around heat hazards. While no specific temperature threshold is mandated, businesses have a general duty to protect employees from recognized heat-related risks, which means a functioning cooling system is a safety concern, not just a comfort one.
Commercial AC Installation and System Replacement in Winston-Salem
When a repair no longer makes financial sense, we handle full commercial AC installation and system replacement throughout Winston-Salem and Forsyth County. The right replacement involves more than selecting a unit. System sizing has to account for the building’s square footage and occupancy load. Equipment type (whether that’s an RTU, split system, or ductless configuration) has to match the building’s layout and infrastructure. Refrigerant compliance with current EPA standards is a required consideration, not an optional one.
We provide upfront pricing on every installation project so you know the full cost before any work begins. Financing is available for commercial system replacements, and we can walk you through what makes sense for your building and budget before any commitment is made.
Ready to schedule service or get a replacement estimate? Call us at (336) 502-8540, available 24 hours a day, 7 days a week, with no extra charge for after-hours or weekend calls.
